Stressors that bother business travelers – TRAVELbusiness

Various stressors affect the health and well-being of business travelers (Photo: Pixabay)

Business travel is not a pleasure, it is a health burden. Above all, a number of stressors are a ballast when traveling. According to a recent BCD survey among 875 business travelers worldwide, 89 percent say employee well-being is a priority in their company. But only 51 percent feel their business cares about the well-being of travelers.

The study shows that stress before travel is more likely to be caused by complex processes and sudden changes than booking. According to the study, the three biggest stressors before a trip are:

  1. Understand the Corona rules and prepare the necessary documents (54 percent)
  2. Rebooking in case of changes to the itinerary or cancellations (44 percent)
  3. Balancing travel and privacy (41 percent)

Booking flights (18 percent) and overnight stays (16 percent) are considered the least stressful.

These stressors are really pain in the ass

  • Flight delays and cancellations (64 percent)
  • Short transfer times (53 percent)
  • Economy class on long-haul flights (40 percent)

Orienteering or transportation to the destination causes the least stress (13 percent). The biggest stressors after the trip are:

Stressors on the go: The Travel Stress Index shows when and how travelers are stressed (Graphics: CWT)
  • Obtaining office work (51 percent)
  • Prepare expense reports (45 percent)
  • Make up for neglected home or family obligations (39 percent).

The least stressful factors for business travelers are jet lag (22 percent) and the content-related follow-up of deals on the go (21 percent).

What wellness is all about

“Now that employees are increasingly traveling again, companies should understand the biggest stressors for business travelers. They are primarily due to pandemic-related travel disruptions, travel restrictions and geopolitical events. The latest study provides insightful insights and advice on the subject,” said Mike Janssen, BCD’s global chief operating officer and chief commercial officer.

How can companies contribute to the well-being of their business travelers? With clear guidelines in their travel policy and other initiatives. The main policy options are:

  • Offers direct flights
  • Activates seat selection on the aircraft
  • To provide favorable hotel locations
  • Reduced check-in times at the airport, e.g. B. with TSA PreCheck®
  • Allows business class on long-haul flights. Other wellness measures that business travelers can benefit from include:
Fear and stress are not good stewardesses.  They can be avoided (Photo: Alexander Podvalny, Pexels)
Stressors are not good stewardesses. They can be avoided in advance (Photo: Alexander Podvalny, Pexels)
  • Recommendation of restaurants with healthy food
  • Advice on diet, sleep and rest
  • Membership of a fitness center while traveling
  • Reimbursement for leisure travel (combination of work and leisure)
  • Additional leave to compensate for business travel outside working hours (eg on weekends)

In addition, companies may consider entering into partnerships with providers of health and wellness solutions, e.g. B. with Sanctify. With such a membership, business travelers get exclusive access to gyms, pools, spas and lounge facilities at airport hotels without having to book a room.

Why hotel facilities matter

The choice of hotel is an important aspect for the well-being of travelers. The study shows that poorly located hotels with poorer service are the fourth most stressful factor during a business trip. When it comes to hotel facilities, travelers appreciate most:

  • Controllability of room temperature
  • Good sound insulation
  • Good ventilation
  • Eating healthy food
  • gym or swimming pool

With BCD’s Global Hotel Program, which includes more than 1.4 million accommodations, businesses can offer their business travelers hotels with appropriate amenities. This not only increases well-being, but it also encourages bookings within the policy and reduces bookings outside the policy.

“Now that employees are increasingly traveling again, companies should understand the biggest stressors for business travelers. They are primarily due to pandemic-related travel disruptions, travel restrictions and geopolitical events. Our latest study provides insightful insights and advice on the subject,” said Mike Janssen, BCD’s global chief operating officer and chief commercial officer.

More on the subject can be found here

This increases employee satisfaction
Do business travelers know their Travel Stress Index?
How to stay healthy and fit on business trips
Who are the stress drivers on business trips?

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